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support Specialist


Minimum Qualifications: Two years of clerical or administrative support experience.  The ideal candidate will have the following capabilities and experience:
  • Proficiency with MS Word, Outlook and Excel, plus have significant exposure to other applications including spreadsheet and database management systems.
  • Ability to work in a fast-paced environment with a variety of changing daily and weekly tasks, requiring the ability to hand off work to coworkers during shift changes.
  • Strong oral/written communication and interpersonal skills.
  • Ability to maintain and create effective working relationships in a high-stress environment.
  • All combinations of education, experience, and training that demonstrate the ability to perform the work will be considered.
Knowledge of: General office practices, procedures, and technologies; business correspondence techniques and formats including spelling, punctuation, and grammar; basic bookkeeping; and standards for effective communication and interpersonal relations.  Ability to:  utilize computers and other standard office equipment; develop and maintain effective working relationships; communicate effectively with callers, visitors, customers, and the general public; produce timely and quality documents, forms, and reports; use various computer software applications with a high degree of proficiency.

becoming a support specialist

$23.20 – $30.16

The Support Specialist performs a range of administrative support functions including heavy public contact via phones and in person which is typically a major function of these positions. Duties typically include word processing, data entry, basic math calculations, processing forms and other paperwork, and filing. This is the journey or full working level in the Support Specialist series and requires experience in an administrative support role. This position is represented by the Sheriff’s Office Support Guild.

Key or typical tasks and responsibilities:

  • ​Enters, updates, and/or deletes data on local, state, and national computerized records as appropriate to provide and maintain accurate files, records, , booking/arrest/release data, dispositions of court actions,
  • May assist with coordination of arrangement for prisoner transports into the Clark County.
  • Performs related duties as required.
  • Receives custody reports and supporting documentation either electronically or handwritten from arresting or transporting officers for detainees arrested from the street, courthouse, or outside correctional or detention facility;
  • Verifies information is correct and complete meeting facility policy and legal standards; edits information on custody reports as necessary;
  • Inputs data into law enforcement computer system;
  • Updates booking records to reflect changes in criminal charges, sentence orders, sanctions, and release dates; reviews criminal history, active warrants, no contact provisions, and driving history;
  • Receives and requests confirmations for wanted persons;
  • Locates outstanding warrants;
  • Schedules transfer of adults in custody between facilities; assists officers and outside
  • Prepares files for release and/or transfer from the facility due to overcrowding, recognizance, pretrial release, bail, court release, electronic home detention, release to treatment, and adults in custody who are at time served;
  • Processes bail funds.
  • Schedules adults in custody for court appearances;
  • Ensure legal documents are received and accurate in order to detail adults in custody, and provides documentation to adults in custody;
  • In adherence with policies and procedures, and in accordance with statutory guidelines, interprets and inputs judicial orders and sentences into law enforcement computer systems;
  • Calculates and reports length of incarceration, including the application of credit for time served and good time/earned time credit; determines eligibility and applies sentence reductions and additions as appropriate for work time credit, alternative sanction and incarceration programs and returns to custody due to program failures, escapes, and facility transfers.
  • Processes documents concerning out-of-county and/or out-of-state holds, including waivers and orders of extradition, governor’s warrants, agency detainers, judicial passes from custody, and orders for mental health evaluations and commitments.
  • Receives and coordinates and/or responds to various requests; researches and responds to requests for information regarding adults in custody and jail records; communicates with court and judicial staff regarding ambiguous or contradictory orders for purposes of clarification or amendment;
  • Prepares and responds to incarceration inquiries such as court dates, bail amounts, and charges from outside agencies, attorneys, media, and the public.
  • Performs administrative duties related to jail visitation; monitors visitor reception, inmate visitation, and security clearance

Clark County provides regular full-time and part-time employees with a comprehensive benefits package which includes medical, vision and dental insurance, paid leave, flexible spending accounts, life insurance and long-term disability, retirement, and deferred compensation. Some types of employees in some positions and bargaining units might have different benefits and additional compensation.

More specific benefit information for the different bargaining units can be found at Please refer to the specific bargaining unit contract for additional compensation at

Equal Opportunity Employer
Clark County is an equal opportunity employer committed to providing equal opportunity in employment, access, and delivery of all county services. Clark County’s Equal Employment
Opportunity Plan is available at


  • The best training, community outreach skills, and award-winning policing techniques
  • State-of-the art safety equipment
  • Resources to solve real-life problems

our hiring process

Frequently asked Questions

High school diploma or GED
• No felony convictions
• A valid driver’s license
• 21 years of age by the time of hire
• Must pass a comprehensive pre-employment background check.

Clark County Jail Services adheres to the State of Washington and the Criminal Justice Training
Commissions’ requirements for background investigations under RCW 43.101.095.
Below you will find a summary of automatic disqualifiers and areas that are reviewed for

• Felony conviction regardless of status
• Domestic violence charges
• Manufacturing and/or distribution of illegal drugs
• Reckless/negligent/DUI within the last three years
• Dishonorable discharge from military service
• Failure to register for Selective Service
• Discharge from a criminal justice agency related to honesty
• Affiliation with gangs or extremist groups
• Recent patterns of behavior that erode public trust

Application: All candidates must submit a job application Testing:

• Written test: All candidates must complete a written exam. Exam scores of 70% or above are invited to continue in the hiring process. • Physical test: All candidates must complete the Washington Physical Ability Test (Pass/Fail) Candidates for the position of corrections officer must successfully complete the Physical Ability Test (PAT) to view a demonstration click the link below http:// =105896965

Selection interview: All candidates must complete a panel interview. This interview is the only opportunity for candidates to demonstrate why they’re the best fit for the corrections officer position and will determine if the candidate moves to the conditional offer phase. A member of the recruitment team will contact candidates to schedule interviews after they complete the previous steps. Conditional offer of employment: All candidates must successfully pass the following exams to begin their career: (Please note all appointments/exams are arranged on the candidate’s behalf.)
  • Background Investigation: Once candidates have received a conditional offer a link will be provided to an online personal history information questionnaire. Once the completed questionnaire has been received, the department background unit will conduct a thorough background investigation. This process can take some time while the investigator gathers information. (Please see a list of disqualifiers.)
  • Polygraph Exam
  • Psychological Exam
  • Physical Ability Exam (Please note the physical ability test will be administered a 3rd time after hire as an entrance exam into the Corrections Academy)
  • Medical Fitness Exam with drug screening.
  • Final Offer of employment with start date and first day Information
The written test measures skills such as reading comprehension, written expression, basic math, memorization and recall, deductive reasoning, inductive reasoning and spatial orientation. No prior experience is required. You may purchase study materials and practice tests at: Two testing options are available: Please contact Recruiting Sergeant Alva Songer at for information regarding free local testing events hosted by Clark County Jail Services or test through Public Safety Testing: Check their website for testing schedules and rates or   1.866.HIRE-911 (1.866.447.3911) Participants will have approximately four hours to complete the written exam.
Panel interviews can be intimidating. Don’t be nervous. Taking time to prepare will enable you to ace the oral board interview with flying colors. • Learn as much as you can about the job, agency and the community • Come to the interview looking like you care. Make sure your attire is clean, crisp and presentable. • Bring a notepad and pen to write down names if multiple people are interviewing you. • When answering questions, look panel members in the eye. • Practice Oral Board questions: Ask a friend or family member to quiz you with possible questions:

o Why do you want to become a corrections officer? o Why do you want to work for Clark County? o If a superior officer told you to do something you knew was against regulations, what would you do? o What would you do if a close family member was booked into the jail during your shift?

The length of the hiring process varies. You can assist by completing testing and provide
documents (school transcripts, certifications, records) needed to complete the background
check in a timely manner.


Clark County Jail Services promotes and maintains public safety through effective correctional and reentry practices. A safe, suitable jail facility for those housed in the jail, as well as those who work and provide services in the jail, continues to be the number one priority for this countywide service.