support Specialist
qualifications
- Proficiency with MS Word, Outlook and Excel, plus have significant exposure to other applications including spreadsheet and database management systems.
- Ability to work in a fast-paced environment with a variety of changing daily and weekly tasks, requiring the ability to hand off work to coworkers during shift changes.
- Strong oral/written communication and interpersonal skills.
- Ability to maintain and create effective working relationships in a high-stress environment.
- All combinations of education, experience, and training that demonstrate the ability to perform the work will be considered.
becoming a support specialist
$23.20 – $30.16
The Support Specialist performs a range of administrative support functions including heavy public contact via phones and in person which is typically a major function of these positions. Duties typically include word processing, data entry, basic math calculations, processing forms and other paperwork, and filing. This is the journey or full working level in the Support Specialist series and requires experience in an administrative support role. This position is represented by the Sheriff’s Office Support Guild.
Key or typical tasks and responsibilities:
- Enters, updates, and/or deletes data on local, state, and national computerized records as appropriate to provide and maintain accurate files, records, , booking/arrest/release data, dispositions of court actions,
- May assist with coordination of arrangement for prisoner transports into the Clark County.
- Performs related duties as required.
- Receives custody reports and supporting documentation either electronically or handwritten from arresting or transporting officers for detainees arrested from the street, courthouse, or outside correctional or detention facility;
- Verifies information is correct and complete meeting facility policy and legal standards; edits information on custody reports as necessary;
- Inputs data into law enforcement computer system;
- Updates booking records to reflect changes in criminal charges, sentence orders, sanctions, and release dates; reviews criminal history, active warrants, no contact provisions, and driving history;
- Receives and requests confirmations for wanted persons;
- Locates outstanding warrants;
- Schedules transfer of adults in custody between facilities; assists officers and outside
- Prepares files for release and/or transfer from the facility due to overcrowding, recognizance, pretrial release, bail, court release, electronic home detention, release to treatment, and adults in custody who are at time served;
- Processes bail funds.
- Schedules adults in custody for court appearances;
- Ensure legal documents are received and accurate in order to detail adults in custody, and provides documentation to adults in custody;
- In adherence with policies and procedures, and in accordance with statutory guidelines, interprets and inputs judicial orders and sentences into law enforcement computer systems;
- Calculates and reports length of incarceration, including the application of credit for time served and good time/earned time credit; determines eligibility and applies sentence reductions and additions as appropriate for work time credit, alternative sanction and incarceration programs and returns to custody due to program failures, escapes, and facility transfers.
- Processes documents concerning out-of-county and/or out-of-state holds, including waivers and orders of extradition, governor’s warrants, agency detainers, judicial passes from custody, and orders for mental health evaluations and commitments.
- Receives and coordinates and/or responds to various requests; researches and responds to requests for information regarding adults in custody and jail records; communicates with court and judicial staff regarding ambiguous or contradictory orders for purposes of clarification or amendment;
- Prepares and responds to incarceration inquiries such as court dates, bail amounts, and charges from outside agencies, attorneys, media, and the public.
- Performs administrative duties related to jail visitation; monitors visitor reception, inmate visitation, and security clearance
Clark County provides regular full-time and part-time employees with a comprehensive benefits package which includes medical, vision and dental insurance, paid leave, flexible spending accounts, life insurance and long-term disability, retirement, and deferred compensation. Some types of employees in some positions and bargaining units might have different benefits and additional compensation.
More specific benefit information for the different bargaining units can be found at
https://clark.wa.gov/human-resources/employee-benefits. Please refer to the specific bargaining unit contract for additional compensation at https://clark.wa.gov/human-resources/documents.
Equal Opportunity Employer
Clark County is an equal opportunity employer committed to providing equal opportunity in employment, access, and delivery of all county services. Clark County’s Equal Employment
Opportunity Plan is available at http://www.clark.wa.gov/human-resources/documents.
WE'RE HIRING
- The best training, community outreach skills, and award-winning policing techniques
- State-of-the art safety equipment
- Resources to solve real-life problems
our hiring process
Step 1
Application Review: (Pass/Fail) – An on-line application is required. Attaching a resume does
not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the
selection process.
Step 2
Written Exam: (Pass/Fail based on 65%) – Online computer skills testing will be required. Candidates deemed most qualified will be invited to participate in the remainder of the selection
process.
Step 3
Background Investigation: Involves a comprehensive investigation based on information
provided by finalist’s personal history statements (from high school years forward).
Step 4
Final Interview: Successful candidates will be invited to participate in the final selection
interview. (Note: All offers of employment are contingent on successfully passing a
comprehensive background check and a drug screen)